Digging around our Network

More info…

Report Damage

If you have damaged, or noticed damage, to our network.

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Relocate our Network

If your project needs our underground or aerial assets to be relocated.

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High Loads

If you are moving large structures by road, you may require a High Load Permit to prevent damage to our network.

More info…

New Subdivisions

If your new project requires network assets.

More info…

Tree Trimming

Trees near Telecommunications cables.

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Identify Our Network Equipment

Working Around the EonFibre Network

Before starting any work near our network, it's important to identify EonFibre’s components, such as underground and aerial cables, cabinets, plinths, poles, and manholes to prevent any damage. Our network includes both underground and overhead infrastructure. If you're planning earthworks, make sure to use our beforeUdig service to locate underground cables and prevent any damage.

Our fibre legacy includes the companies called Clear, Saturn, Telstra, TelstraSaturn, TelstraClear, Vodafone, One NZ and EonFibre! If the component you want to work around has any of these names present, it's most likely ours.

Cables

Our copper and optical fibre cables bring cell phone and internet services to buildings. Most of our cables run underground along streets, footpaths and state highways, but you’ll also see some of our cables above ground attached to poles along the street.

Cables Underground

Our cables are directly buried underground and can be found at any depth. You must refer to our digging around our network guide before starting any work. (link to underground section)

Underground installation: The fibre cables will be run through existing pipe or duct running from the street to your property and in the Street

Cables above ground

If your property has an aerial cable for power, then EonFibre cables may use the same Path as other network providers.

If you're moving a high load (above 4.25m) and need us to temporarily move our network, fill out our online form for a High Load Permit.

Surface mounted installation:

You can find our cables in various locations, mounted on walls, fences, side of buildings, tunnels, bridges

Cabinets

There are numerous versions of cabinets used in our network

Cabinet 1
Cabinet 2
Cabinet 3
Cabinet 4
Cabinet 5
Cabinet 6

Plinths / Pedestals

There are numerous versions of plinths used in our network and we will continue to build our photo library.

Vaults / Pits / Chambers / Manholes

We do not replace them often and some may have various historical company logos on them. These are likely to be owned by EonFibre.